Last updated: 1 January 2026
JTVertex (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We may collect personal information you provide directly, including:
- Your name, email address and phone number
- Business details you share via our forms or chat
- Any information contained in your enquiries or applications
We also collect limited technical data (such as pages visited) to improve our website.
How we use your information
- To respond to your enquiries and provide our services
- To send resources or updates you have requested
- To improve our offerings and website experience
- To meet our legal and regulatory obligations
Disclosure
We do not sell your personal information. We may share it with trusted service providers who help us operate, and only as necessary to deliver our services, under appropriate confidentiality obligations.
Data security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Your rights
You may request access to, or correction of, the personal information we hold about you. To do so, or to make a privacy complaint, contact us at [email protected].
Contact
For any questions about this policy, please get in touch.